1 month ago

Private Travel Designer

SW London Up to £32k + Commission Permanent

Our client? We're SO happy that this family run business have decided to join our books. We've known them for years as they're regular attendees at PURE and We are Africa and knowing lots of their staff personally we can vouch for it being an epic place to work. With a focus on hidden-beaches and the Indian Ocean, they are well known for being the best in the biz in that side of the market, but also sell outside of this. 

The Opportunity: Private Travel Designer

We've got a decent salary for the right person, and are looking for people that have used GDS's like Amadeus etc before that will be the face of the business in their shiny Battersea offices (HELLO new tube line). You'll be selling trips ranging from £10K all the way up to £100K and will be provided with training on the job. Excitingly, the client is very flexible if people have experience in one destination to train them on more, so those of you struggling because of being boxed into one region, this is a very smart career step. 

Don't take our word for it though - in their words 'This award winning, family owned business is growing from strength to strength and offer a friendly and inspirational work place with fantastic travel benefits, on-going training and development, a strong social committee and the opportunity to further successful careers within the travel industry.' 

They are looking for dynamic, energetic travel designers with a true passion for the world of travel. You will need to use your imagination, knowledge & flair to create unique and beautifully presented itineraries and memorable holiday experiences. This is not an ordering taking sales role – our client pride themselves on knowledge, creating itineraries which match our client’s needs and expectations.

Day to Day 

  • Answering and responding to all enquiries and brochure requests in a prompt and professional manner, in line with the company business and brand guidelines
  • Creating and producing imaginative itineraries using expert knowledge, attention to detail and creativity
  • Managing a portfolio of personal clients to ensure a high level of customer retention and referral business
  • Contacting (through various methods) all pre-departure clients and returning clients to ensure upsell messages and customer satisfaction levels are met and exceeded throughout the booking journey
  • Managing booking administration from enquiry to return, ensuring prompt and effective delivery of information, documentation and tickets
  • Working to strict sales targets and KPI’s set on a monthly, quarterly and annual basis. These are both individual and team targets

Skills Required 

  • Outstanding written and verbal communication skills. This role involved face to face, phone, email and instant messenger contact
  • Competency of IT systems such as Word, Excel and Outlook
  • Excellent organisational and presentation skills
  • Ability to work independently and to multi task and make things happen
  • A can do attitude and ability to make things happen
  • Smart professional and passionate disposition
  • Ideally knowledge or experience of travel CRS and booking systems. (Amadeus, Travelink, Tigerbay & Galileo)

The Small Print

  • Base salary of £32k depending on experience 
  • Bonus commission structure based on targets
  • Mon - Friday 9-6pm in Battersea 
  • Comprehensive initial and continued product training programme
  • 20 days annual leave
  • Annual flight ticket incentive
  • Minimum one FAM trip per year
  • Travel insurance cover
  • Attending industry events on behalf of the company (this may include weekends)
  • Requirement to work weekends on rota basis and (optional) overtime when required
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