1 week ago
London 30K - 35K Permanent
This well known and respected brand operates independently under one of the worlds most well known travel organisations. From their origins in Corfu, this company offer handpicked villas across Europe and the world, with many properties exclusively available through them. With a dynamic team of 20 based in central London this is a fantastic place to work with a real community spirit.
Our client is after an experienced Sales Team Leader to manage the sales team on a day to day basis. Your role would be to lead and direct the Sales Team to achieve consistently high sales figures and obtain excellent records in call quality, sales delivery and customer service.
The ideal candidate will be someone who is able to quickly establish themselves as the daily ‘go to’ person in the Sales Team, sending out target reminders, incentives, holding meetings and training staff along with call and email monitoring. Leading by example, you will also form part of the front line sales team when not performing managerial duties.
- Working in one of the safest jobs in travel. This company is firmly in the green and has a huge industry reputation.
- Overhauling a long standing sales team and joining alongside some fresh blood, you will be able to implement your own style and way of working.
- Growing with the company. The company have big visions to push into the top-end luxury space and in having the sales team firing on all cylinders this will go a long way to achieving this and diversifying the role.
Key Role Responsibilities:
The Day to Day
Highly motivated and target driven.
A professional, confident telephone manner
Excellent selling, communication and negotiation skills
Prioritising, time management and organisational skills
Knowledge of both long-haul & short-haul travel destinations
Energy and enthusiasm - must find the work interesting, enjoy being accountable and willing to hold others accountable
A proven track record of achieving personal sales targets within a call centre or retail environment and of coaching others to do so.
Previous experience of call and email monitoring and sales coaching experience
Management experience of a team of 6 or more sales staff
A strong working knowledge of Microsoft Office Applications
Knowledge of another European language (desired but not essential)
Amadeus / Galileo proficiency (desired but not essential)
The Fine Print
Reporting to: Head of Sales & Operations
Start Date: ASAP
Basis: Full time (Monday - Friday with rotational Saturdays during peak)
Salary: £30,000 - £35,000 PA, dependant on experience + bonus.