2 weeks ago

Senior Travel Specialist - Asia

London / HYBRID £35k + Commission (£10k pa guaranteed) Permanent

The Company

A team of passionate, global travellers with deep expertise of their specialist destinations. Their mission is to enrich lives and create lifelong memories through authentic, tailor-made travels - taking clients away from the crowds and into truly wild places. A team of brilliant minds and an unwavering desire to explore every undiscovered edge of the globe. 

The antithesis of automated, packaged travel. Focused on the finite detail, down to how their clients take their tea, and adding genuinely thoughtful touches and making every moment effortless.

Deeply passionate about the planet, impact, and the communities they work with around the world who call it home. Through their Foundation, the team and clients have the ability to deliver and experience meaningful, focused, long term positive impact when they travel.

The Role: Senior Travel Specialist - Asia

The Senior Sales Specialist will take ownership of all processes involved with selling a holiday. They will have product knowledge and an enthusiasm to showcase and develop their knowledge. They will be a brand guardian at all times, ensuring consistency and driving brand messaging. To be successful in this role, you will need to demonstrate that you are organised, efficient and creative.

Skills and experience...

  • 3 years’ experience in a sales role within luxury travel
  • Knowledge of the Asia & Pacific region
  • FAM trip experience throughout APAC is preferable
  • Great interpersonal skills and the ability to build relationships with HNW clients
  • A genuine can-do attitude, enthusiasm, open-mindedness, and a sense of humour
  • Meticulous attention to detail
  • Excellent numeracy and creative writing skills

Responsibilities...

  • Assess and convert enquiries with varied budgets, produce verbal and written quotations, review and troubleshoot travel documentation
  • Communicate effectively with international suppliers, develop strong relationships and negotiate competitive contracts
  • Support marketing initiatives to promote your sales region; including mailshot & newspaper production, social media, PR, events and website management
  • Meet clients in person and virtually (confidence to present on video calls essential)
  • Proactive approach to tackle issues that may arise; identify and implement solutions in a timely and professional manner
  • Work towards personal and team sales targets to meet annual KPI’s
  • Engage in daily sales report, discuss pipeline progress
  • Product knowledge of the Europe sales area through first, and second-hand exposure as well as personal research
  • Knowledge and sales ability across the destination portfolio
  • Self-driven, with a strong sense of ownership and accountability, working flexible hours and occasionally at the weekends when enquiries demand it

The small print...

Salary: £35k + Commission*

*Commission guarantee of £10k (top seller exceeded £25k last year)

Location: London (Hybrid)

A comprehensive benefits scheme including:
- On demand private GP
- Dental contribution scheme
- Confidential support helpline and online sessions
- Additional cash and voucher bonuses

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