Destination Expert: Africa

This well established, household name is a heavy-weight in the luxury travel game, specialising in tailor-made travel for HNWI's and UHNWI's to every corner of the globe through their team of experts. The Africa department is both the origin of the company and their absolute bread & butter!

Their experienced team specialise in creating unique experiences tailored to fit individual needs. The approach to consistently deliver on the promise that every experience is extraordinary has assembled a loyal base of repeat clientele and you will live and breath this reputation, carrying it through so that every client returns.

The role...

This is true bespoke, end to end itinerary planning at it's finest and you will own the process from conception to confirmation. You will be dealing direct with clientele using your in depth knowledge garnered from personal experience in the region to augment their ambitions and exceed expectations. You will be working within a team of exceptionally well travelled individuals to further build your own experience and will have access to the very best product on the market.

The day to day...

• Courteously dealing with a discerning clientele through written and verbal communication.
• Manage and maintain relationships with suppliers and ground agents.
• Maintain financials including client quotes, your costs and profit margin, managing your performance against your set KPI's.
• Collaborate with marketing, sharing your expertise and specialist knowledge to amplify content strategy.
• Working with the product team to continuously develop an industry leading product offering.
• Curate, attend and report back on FAM trips.

The person...

The successful candidate will have proven experience in luxury travel sales and a proficient knowledge of a range of countries in Africa and the Indian Ocean as well as on the ground, first hand experience of the region. You will be familiar dealing with HNWI's & UHNWI's and the intricacies and nuances that these individuals require to achieve their highest of standards.

• A creative flair for writing is beneficial
• An excellent communicator via various methods of communication with your team and clients.
• Take ownership for all aspects of your role, from trip curation to financials, the devil is in the detail!
• Committed to delivering exceptional standards
• Work to tight deadlines set by the clients or the business.
• Have a natural ability and be a proactive solution-orientated/forward thinker.

Small print...

• HYBRID format
• London office between Hammersmith & Barons Court station
• £35k - £45k + commission