Patagonia Assistant Sales Manager

The Company

This client takes people on adventures to the ends of the earth. Patagonia, Antarctica and the Arctic are all remote, wild and awe-inspiring in their own unique way and their sales teams bring the knowledge, relationships and experience to create a trip worthy of these destinations.

They’re a passionate, dedicated and spirited bunch of specialists who love the outdoors, care deeply about their destinations and want to protect them for future generations to explore. Following a successful bounce back post-COVID this booming destination is seeing continual growth and now's your time to jump in ahead of the curve!

The Role: 

Our client is after an Assistant Sales Manager to support the Sales Manager on a day to day basis. You will be looking after a team of 10 passionate Patagonia Sales Specialists located across the UK, US and Latin America, providing assistant managerial support to the UK based Sales Manager. You will be joining a mix of well embedded, experienced players and fresh blood, giving you the chance to put your stamp on the department as it grows and develop your management experience alongside a well-seasoned mentor.

Day to day:

• Actively being involved in day-to-day sales
• Responsibility for daily enquiry allocation and ensuring each team member has a manageable work flow at any point in time
• Support the team through base trouble-shooting, problem-solving and destination related queries
• Ensure client feedback escalations are resolved effectively and efficiently
• Provide a closer appreciation of the destination and the team’s challenges to senior management
• You will be coached into being able to provide 1-2-1's with your team and build your management skill set
• Providing full department coverage when the Sales Manager is out of office
• Identify areas in which the team may continually improve and develop selling skills, and to ensure knowledge of product is kept up-to-date.
• Assist the SM with administrative tasks, team recruitment & onboarding

About you:

• Highly motivated and target driven.
• A true passion for the region & sustainable travel as well as personal travel experience of Patagonia
• Prioritising, time management and organisational skills
• Team player who enjoys supporting colleagues
• Natural gravitas and experience of a leader
• Strong communication skills
• Adept at working virtually, and ideally have experience of working across multiple
  timezones
• Comfortable multi-tasking

Experience Required:

• Successful sales background and strong familiarity with consultative selling, ideally
  within the travel industry
• Experience looking after a small team is desirable but we'd also love to chat with an experienced sales person ready to take the next step
• Personal experience & first hand knowledge of Patagonia

The Fine Print

Reporting to: Patagonia Sales Manager

Start Date: ASAP

Location: REMOTE / North or South America

Flexible hours: You will be working with a team across varied locations so your start/finish hours can be adapted as long as they cover an appropriate window

Salary:
South America - $35k - $40k + monthly bonus
Canada/USA - circa $50k + monthly bonus