Travel Specialist

The Client

This Singapore-based travel company is known for crafting bespoke travel experiences that are tailored to each individual client. They pride themselves on their attention to detail and their ability to curate unique and unforgettable journeys that combine luxury with adventure. With a team of expert travel designers and a network of local insiders, they offer insider access to some of the world's most fascinating destinations. Whether it's a luxury safari in Africa, cultural immersion in Asia, or a thrilling outdoor adventure, this company can help create the trip of a lifetime.

The Role

You will be responsible for the end-to-end journey of a travel booking, including:

• Handling all enquiries from all different sources with the aim of clinching the bookings;

• Servicing the clients after the bookings according to the company’s SOP to ensure the required standard of service;

• Handling all aspects of the tour operations in accordance with the company’s SOP so as to facilitate finance operations and other statistical analysis required;

• Following up after the clients return from the tour to gather feedback and practice where next call. Feedback should be organised and relayed to product team.

Secondary Responsibility

• Assist in any marketing activities
  
  

Employer Values

• Dynamic and expanding
• Pride in being among the best in the travel industry
• Relatively good remuneration among the industry
• Commitment to People Development
• Opportunity to travel to exciting locations
• Opportunity to travel at heavily discounted price

Reporting to the Head of Travel Specialists

The Ideal Candidate

• Experience in travel agency preferred
• Passion for travel & travel knowledge
• Sales oriented
• People & service skill
• Team spirit

The Small Print

• S$ 3,200pcm - S$ 4,000pcm
• Hybrid model - 4 days in Central Singapore office/1 day remote, 9am - 6pm
• 13th month bonus;
• Sales commission achieving incentive targets
  
• 16 days annual leave + 1 day per year of service, capped at 25 days
  
• Must be Singaporean, or have Singapore Permanent Residence status